Terms and Conditions

1. Introduction and Acceptance

Welcome to Cafe Casino. These Terms and Conditions ("Terms"), together with our Privacy Policy, Responsible Gaming Policy, and any specific game rules, govern your relationship with Cafe Casino and your use of our website, mobile application, and betting services (collectively, the "Service").

By registering an account, logging in, or accessing any part of the Service, you confirm that you fully understand and agree to these Terms. If you do not agree with any part of these Terms, you must not use our website or services. The Company reserves the right to amend, modify, update, and change any of the Terms and Conditions from time to time. We will notify you of any significant amendments; however, it remains your responsibility to check these Terms regularly to ensure you agree with them.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years of age, or the legal age of majority in your jurisdiction (whichever is greater), to use the Service. We strictly prohibit underage gambling. Cafe Casino reserves the right to request proof of age documents from any player and suspend accounts until satisfactory proof is provided.

2.2 Jurisdictional Restrictions

Internet gambling may not be legal in some jurisdictions. You understand and accept that the Company is unable to provide you with any legal advice or assurances. You are solely responsible for ensuring that your use of the Service complies with the applicable laws in your country or state of residence. We do not accept players from certain restricted territories, including but not limited to the United Kingdom, Australia, and specific US states where online casinos are explicitly prohibited.

2.3 Single Account Policy

Players are allowed only one account per person, household, IP address, and device. If we identify that you have opened or attempted to open multiple accounts, all associated accounts may be closed, and any winnings or bonuses may be voided immediately.

3. Account Rules and Security

Upon registration, you agree to provide accurate, current, and complete information, including your full legal name, valid address, and contact details. You must update this information immediately if it changes.

3.1 Verification (KYC)

To comply with Anti-Money Laundering (AML) regulations, we require all players to verify their identity. We may request copies of:

• A valid government-issued photo ID (Passport, Driver's License).
• A recent utility bill (dated within the last 3 months) as proof of address.
• Copies of the credit/debit cards used for depositing (with middle digits redacted for security).

Failure to provide these documents upon request will result in the suspension of your account and the withholding of any funds.

3.2 Login Security

You are solely responsible for maintaining the confidentiality of your username and password. Any activity undertaken on your account using your valid login credentials will be considered valid by us, and we shall not be liable for any loss that you may incur as a result of a third party accessing your account.

4. Deposits and Withdrawals

4.1 Depositing Funds

You may only wager with funds that you have deposited into your account. We do not offer credit. We accept various payment methods, including credit cards and cryptocurrencies (Bitcoin, Litecoin, Ethereum, etc.). The name on the credit card or payment account must match the name registered on your Cafe Casino account. Third-party deposits are strictly prohibited.

4.2 Withdrawal Policies

Withdrawals will be processed to the same method used for depositing whenever possible. Before a withdrawal can be processed:

• Your account must be fully verified (KYC complete).
• All wagering requirements for active bonuses must be met.
• You must have made at least one successful deposit.

We aim to process cryptocurrency withdrawals within 24 hours. Other methods, such as check by courier or bank wire, may take 5-10 business days. The Company reserves the right to charge a processing fee for withdrawals, which will be clearly displayed in the cashier.

5. Bonuses and Wagering Requirements

Cafe Casino offers various incentives, including welcome bonuses, weekly reload bonuses, and cashback offers. These bonuses are subject to specific terms:

5.1 Playthrough (Wagering) Requirements

Unless stated otherwise, all bonuses come with a wagering requirement (e.g., 25x, 35x, or 40x the deposit plus bonus amount). You cannot withdraw the bonus or any winnings derived from it until this requirement is met.

5.2 Game Contribution

Not all games contribute 100% towards wagering requirements. Typically:

• Slots: 100% contribution
• Table Games (Blackjack, Roulette): 5% - 20% contribution
• Live Dealer Games: 0% contribution (unless specified otherwise)
• Craps: 0% contribution

5.3 Bonus Abuse

We have a zero-tolerance policy for bonus abuse. Strategies such as betting strictly to clear a bonus with minimal risk (e.g., betting on both Red and Black in Roulette) are prohibited. If we detect bonus abuse, we reserve the right to revoke the bonus, void any winnings, and ban the player from future promotions.

6. Prohibited Activities

The following activities are strictly prohibited and constitute a material breach of these Terms:

• Collusion: Acting in concert with other players to defraud the casino or gain an unfair advantage.
• Bots and AI: Using software-assisted methods, robots, or automated devices to play games.
• Fraud: Using stolen credit cards, identity theft, or manipulating the software.
• Money Laundering: Using the Service to hide the source of illegal funds.

If we suspect you are engaging in any of these activities, we will freeze your account pending an investigation. If confirmed, your funds will be forfeited, and we may report you to the relevant authorities.

7. Responsible Gaming

Cafe Casino is committed to providing a safe environment. We provide tools to help you manage your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Cool-Off Period: Take a short break from the site (24 hours to 14 days).
• Self-Exclusion: Permanently block access to your account if you feel you have a gambling problem.

If you request self-exclusion, we will take all reasonable steps to prevent you from accessing your account or opening new ones. However, you agree not to attempt to bypass these measures.

8. Limitation of Liability

You enter the Service and participate in the Games at your own risk. The Service and the Games are provided without any warranty whatsoever, whether express or implied.

Cafe Casino, its directors, employees, partners, and service providers shall not be liable for any loss, costs, expenses, or damages, whether direct, indirect, special, consequential, incidental, or otherwise, arising in relation to your use of the Website or your participation in the Games. This includes, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or line failure, person's misuse of the site or its content, or any errors or omissions in content.

In no event shall the Company's total liability to you for all damages, losses, and causes of action exceed the amount you have deposited in your account during the last 30 days.

9. Intellectual Property

All content on the Cafe Casino website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of the Company or its content suppliers and is protected by international copyright laws. You may not extract or utilize parts of the content without our express written consent.

10. Account Termination

By You: You may close your account at any time by contacting Customer Service. Any available withdrawable balance will be returned to you, subject to our withdrawal policies.

By Us: We reserve the right to close your account at any time and for any reason. If we close your account due to a violation of these Terms (e.g., fraud, collusion, bonus abuse), your balance may be forfeited. If we close your account for reasons not related to a violation, your balance will be refunded.

11. Governing Law and Disputes

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which the Company is licensed. Any disputes arising out of or in connection with these Terms shall be settled by the courts of that jurisdiction.

If you have a complaint, please contact our Customer Support team first. We will attempt to resolve the matter promptly. If you are unsatisfied with the resolution, you may escalate the complaint to our management team.