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At Cafe Casino, we strive to offer the most convenient and secure deposit methods for our US players. We strongly recommend using cryptocurrency for the highest success rates and lowest fees.

• Bitcoin (BTC): The gold standard. Limits: $10 - $5,000 per transaction. Funds typically available within 15 minutes (1 confirmation).
• Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Tether (USDT): Excellent alternatives with often lower network fees. Limits: $10 - $5,000.
• Credit Cards (Visa/Mastercard): We accept major credit cards. Limits: $20 - $1,000. Note that international service fees may apply depending on your bank.
• Player Transfer: Receive funds directly from other players via the Cafe Community.

Withdrawing your winnings is simple. Navigate to the cashier in your dashboard, select "Withdraw," and choose your preferred method. Please note the following processing times:

• Cryptocurrency (BTC, BCH, LTC, etc.): This is our fastest option. Once approved (approx. 24 hours), funds hit your wallet in minutes. Withdrawals are 100% free of fees from Cafe Casino.
• Check by Courier: A physical check delivered to your door. Processing takes 24-48 hours, and delivery can take 10-15 business days. There is a $75 fee for check withdrawals, though one free check is allowed every 90 days.
• Player Transfer: Instant once approved.

Before your first withdrawal, we may require account verification (KYC) documents such as a government-issued ID and proof of address to ensure the security of your funds.

Yes, limits vary by method and your VIP tier level. For standard players:

• Bitcoin: Max $2,500 per transaction (1 every 3 days).
• Litecoin/Bitcoin Cash: Max $2,500 per transaction (1 every 3 days).
• Check by Courier: Max $2,000 (1 every 7 days).

VIP players enjoy significantly higher limits and faster processing priorities.

Using Bitcoin (or other cryptos) unlocks the full potential of your account:

1. Bigger Bonuses: The crypto welcome bonus is 350% versus 250% for credit cards.
2. Faster Payouts: No waiting for checks in the mail. Get your money same-day.
3. 100% Guaranteed Deposits: Credit cards can sometimes be declined by banks. Crypto transactions never fail.
4. Higher Limits: Move larger amounts of money freely.

It's easier than you think. Follow these three steps:

1. Get a Digital Wallet: Download a trusted wallet app (like Exodus or Blockchain.com) to your phone or desktop. This is where you store your coins.
2. Buy Bitcoin: Use an exchange (like Coinbase or CashApp) to purchase Bitcoin using your debit card or bank account.
3. Send to Cafe Casino: Go to our deposit page, select Bitcoin, copy the address provided, and send the funds from your wallet to that address.

Playthrough, or wagering requirement, is the amount of money you must bet before you can withdraw bonus funds or winnings derived from them. For example, if you deposit $100 and get a $100 bonus with a 25x playthrough, you must wager ($100 + $100) x 25 = $5,000 total.

Different games contribute differently to playthrough:

• Slots: 100% contribution (every $1 bet counts as $1).
• Table Games: 20% contribution (every $1 bet counts as $0.20).
• Video Poker: 10% contribution.
• Live Dealer: 0% contribution (bonus funds cannot be used).

Sharing is caring—and profitable! Send your unique referral link to friends. When they sign up and make a deposit:

• You get $100 instantly.
• If they deposit with crypto, you get an extra $25 (Total $125).
• There is no limit to how many friends you can refer.

Our loyalty program lets you earn Perk Points for every dollar you wager. These points can be redeemed for cash bonuses at any time. As you earn more lifetime points, you climb the 8 Tier Levels. Higher tiers offer better redemption rates, exclusive payment methods, and larger weekly bonuses. Your tier level never drops—once you earn it, you keep it!

To ensure the safety of our community and comply with regulations, we may ask for identity verification before processing a withdrawal. This usually involves submitting:

1. A clear photo of a government-issued ID (Driver's License or Passport).
2. A recent proof of address (Utility bill or Bank statement dated within 60 days).
3. If you used a credit card, a Credit Card Verification Form.

All documents are uploaded securely via your dashboard and are reviewed within 24-48 hours.

Don't worry! Click the "Login" button and select "Forgot Password." You will be prompted to enter your registered email address. We will send you a secure link to reset your password. If you have forgotten your 4-digit PIN (used for profile changes and withdrawals), you will need to contact our support team via Live Chat for security verification to have it reset.

Absolutely. Fairness is the cornerstone of our business. We use a Random Number Generator (RNG) for all our digital games. This algorithm ensures that every card dealt, dice rolled, or reel spun is statistically random and unpredictable. Our RNG is regularly tested and certified by independent third-party auditors to ensure compliance with industry standards. You have the same odds of winning as you would in a physical Las Vegas casino.

If you get disconnected while playing a slot game, the spin will complete on our secure servers. The next time you log in, the result will be reflected in your balance, and you can view the outcome in your game history. For table games like Blackjack, if action is required (like hitting or standing), the hand will not progress until you reconnect and make your decision. We recommend playing on a stable Wi-Fi or 4G/5G connection for the best experience.

Yes! Cafe Casino is built with a "Mobile First" philosophy. There is no need to download an app that takes up space on your phone. Simply open your web browser (Chrome, Safari, etc.) on your iPhone or Android device, navigate to our site, and log in. You will have access to the full range of slots, table games, and live dealer features, all optimized for touchscreens.